Returns & Exchanges
At AltAhar, we want you to be completely satisfied with your purchase. If your fashion selection isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Request
Log into your AltAhar account and visit the 'Order History' section to select the items you wish to return and receive a return authorization.
Pack Your Items
Securely place the unworn garments with original tags attached into their original packaging to ensure they are protected during transit.
Ship It Back
Affix the prepaid shipping label provided in your confirmation email to the package and drop it off at any authorized courier location.
Receive Refund
Once our quality control team inspects the items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing