Frequently Asked Questions

Everything you need to know about AltAhar fashion and services.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on your location.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Exchanges are free of charge, while returns for refund may incur a small restocking fee.

How do I know which size will fit me best?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our 'AltAhar Slim Fit' runs slightly smaller than traditional sizing.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your materials sustainably sourced?

At AltAhar, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or eco-friendly dyes.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery's progress.